Personal Data Protection

Privacy Policy hon33 —
Your Data Security Is Our Priority

Hon33 is committed to protecting the privacy and personal data of every member. This document transparently explains how we collect, use, store, and protect your information whenever you use our platform.

Updated: January 2026 SSL 256-bit Zero Data Selling PDPA Compliant

How hon33 Protects Your Data

Military-Grade Encryption

All data transmitted between your browser and hon33 servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions.

Secure Data Storage

Member personal data is stored on secure servers protected by multi-layered firewalls. Both physical and digital access to this data is strictly limited to authorised personnel only.

No Data Selling

Hon33 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes.

Full Control in Your Hands

As a member, you have the right to access, correct, or request deletion of your personal data at any time through your account settings or by contacting our support team.

Secure & Transparent KYC

Our identity verification (KYC) process uses secure protocols. Submitted documents are used solely for verification purposes and are stored securely for the prescribed retention period.

Your Communication Preferences

You are free to choose the types of communications you wish to receive from hon33. Unsubscribe from promotional notifications at any time through your account settings.

Important Note: This Privacy Policy outlines hon33's commitment to protecting your personal data. By using the hon33 platform, you agree to the data collection and usage practices described in this document.
1

Introduction and Scope of Privacy Policy

Hon33 values the privacy of every individual who uses our platform. As an online gaming platform operating in Malaysia, we understand how important it is for members to trust in the security of their personal data. This Privacy Policy is designed to provide comprehensive clarity on how we handle your personal information.

This document applies to all information collected through:

  • The hon33 website accessible at hon33.pro
  • Hon33 mobile app on iOS and Android platforms
  • Any related services we operate
  • Your interactions with our customer support team

We are committed to ensuring your personal data is handled responsibly, securely, and transparently. If you have any questions about this policy, do not hesitate to reach our team via live chat, available 24 hours a day, 7 days a week.

2

Types of Information We Collect

Hon33 collects several categories of information depending on how you interact with our platform. Below is a detailed breakdown:

Data Category Example Information Purpose of Collection
Identity Data Full name, date of birth, identification card number Identity verification (KYC), legal compliance
Contact Data Email address, mobile phone number Account communications, 2FA verification
Financial Data Bank account details, transaction history Processing deposits and withdrawals
Technical Data IP address, device type, browser, OS Security, fraud detection
Usage Data Game history, betting habits, active hours Personalized experience, responsible gaming
Communication Data Support chat logs, emails, feedback Support service improvements
Data Minimisation Principle: hon33 only collects information that is genuinely necessary for the stated purposes. We do not collect data that is excessive or irrelevant to the platform's operations.
3

How We Use Your Data

Information collected by hon33 is used solely for legitimate and necessary purposes, including:

  • Account Management: Creating and managing your member account, processing registration, and ensuring secure access to the platform.
  • Financial Transactions: Processing deposits, managing withdrawal requests, and resolving any payment-related issues via methods such as FPX, Touch 'n Go eWallet, and GrabPay.
  • Identity Verification (KYC): Conducting mandatory identity verification to comply with anti-money laundering regulations.
  • Platform Security: Detecting and preventing fraud, suspicious activity, and usage that violates Terms and Conditions us.
  • Personalize Your Experience: Tailoring content, promotions, and game recommendations based on your preferences and activity on the platform.
  • Service Communications: Sending account-related notifications, security updates, and important transaction information.
  • Responsible Gaming: Monitoring gaming habits to identify members who may need assistance or support relating to responsible gaming.
  • Platform Improvements: Analyzing aggregated usage data to improve platform performance, interface, and overall experience.

Hon33 will not use your personal data for any purpose other than those stated above without obtaining your consent first. Any changes in the purpose of data use will be communicated through updates to this Privacy Policy.

4

Cookies and Tracking Technologies

Hon33 uses cookies and similar tracking technologies to enhance user experience and ensure the platform runs smoothly. There are several types of cookies we use:

  • Essential Cookies: Required for core platform operations such as login sessions and security. These cookies cannot be disabled as they are essential to platform functionality.
  • Performance Cookies: Collecting information about how you use the platform — pages visited, time spent, and any errors encountered — to help us improve performance.
  • Functional Cookies: Remembering your preferences such as language, display settings, and login details for your convenience.
  • Analytics Cookies: Helping us understand overall usage patterns through aggregated, non-personally identifiable data.
Cookie Controls: You can manage or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality and your experience on the hon33 platform.
5

Data Sharing and Disclosure

Hon33 takes a strict approach to data sharing. We does not sell, rent, or trade your personal data to third parties. However, there are limited situations where we may need to share your information:

  • Payment Service Providers: Minimal necessary data is shared with licensed payment processors to complete your deposit and withdrawal transactions.
  • Game Providers: Required technical information is shared with licensed game providers to ensure smooth and fair game delivery.
  • Legal Compliance: When required by law, court order, or request from a competent authority, we will disclose the necessary information.
  • Fraud Prevention: Data may be shared with recognised fraud prevention agencies or regulatory bodies to protect the integrity of the platform and the interests of members.

All third parties we work with are bound by strict confidentiality agreements and are required to handle your data in accordance with the security standards we set. They are only permitted to use your data for specifically stated purposes.

Cross-Border Transfers: If your data needs to be transferred outside Malaysia for technical processing purposes, we ensure that a level of protection equivalent to local standards is fully upheld.
6

Data Security Measures

The security of your personal data is hon33's highest priority. We implement a comprehensive range of technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction:

  • 256-bit SSL Encryption: All communications between your device and our servers are encrypted using the latest TLS protocols, ensuring data cannot be intercepted during transmission.
  • Stored Data Encryption: Sensitive data such as passwords and financial information is encrypted using robust encryption algorithms when stored in our database.
  • Multi-Layered Firewall: Our server infrastructure is protected by advanced firewall systems and intrusion detection systems (IDS/IPS) operating 24/7.
  • Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an additional layer of account protection.
  • Regular Security Audits: We conduct regular security audits and penetration testing to identify and address any potential vulnerabilities.
  • Staff Access Controls: Only authorized personnel are permitted to access member personal data, and every access is logged for audit purposes.
Incident Response: In the event of any security breach that may affect your data, hon33 is committed to notifying you and the relevant authorities within the prescribed timeframe as required by law.
7

Your Rights Regarding Personal Data

As a hon33 member, you hold important rights regarding your personal data. We fully respect and facilitate the exercise of these rights:

Right of Access

You have the right to know what personal data we hold about you and to obtain a copy of it.

Right to Rectification

You may ask us to correct any inaccurate or incomplete personal data.

Right to Erasure

In certain circumstances, you may request that we delete your personal data ("right to be forgotten").

Right to Object

You have the right to object to the processing of your data for certain purposes, including direct marketing.

Right to Data Portability

You may request your personal data in a machine-readable format for transfer.

Right to Restriction

You may request that we restrict the processing of your data in certain circumstances while a query is being resolved.

To exercise any of the above rights, please contact the hon33 support team via live chat or our official email. We will process your request within 30 working days.

8

Data Retention Period

Hon33 only retains your personal data for as long as it is needed for the stated purposes or as required by law. The following are general data retention guidelines:

  • Active Account Data: Retained for the duration your account remains active, plus any legally mandated retention period.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial and tax legal requirements.
  • KYC Documents: Retained for a minimum of 5 years after account closure in accordance with anti-money laundering legislation.
  • Support Communication Logs: Retained for 2 years for service quality and dispute resolution purposes.
  • Cookies & Analytics Data: Session data expires when you close your browser; analytics data is retained in aggregate form for no more than 2 years.

When personal data is no longer required, it will be securely deleted or anonymised using industry-recognised methods to ensure it cannot be recovered.

9

Children's Privacy

The hon33 platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.

Child Protection: Should we discover that we have collected data from a minor without our knowledge, the account in question will be closed immediately and all related data will be deleted. Parents or guardians who believe their child may have registered on our platform are urged to contact us promptly.
10

Amendments to This Privacy Policy

Hon33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When amendments are made:

  • The "Last Updated" date at the top of this document will be revised.
  • For material amendments, we will send a notification to members via their registered email or an in-platform notice.
  • You are encouraged to review this Privacy Policy periodically.

Your continued use of the hon33 platform following any amendments constitutes your acceptance of the updated policy. If you do not agree with the changes made, you have the right to close your account.

11

Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your rights under this Privacy Policy, please contact the hon33 Privacy & Data Protection team through the following channels:

  • Live Chat: Available 24/7 directly on the hon33 platform — the fastest way to get help.
  • Official Email: [email protected] — for written inquiries requiring documentation.
  • FAQ: Visit the page FAQ us for answers to common questions about privacy and your account.

We are committed to responding to every privacy-related inquiry within 3 working days. For more complex complaints requiring thorough investigation, the response period may be up to 30 working days.

Our Commitment: Every privacy inquiry will be handled with the utmost seriousness, complete confidentiality, and within a reasonable timeframe. Your satisfaction and trust are our top priority.

Your Data is Safe — Your Gaming Experience Awaits

Register as a hon33 member and enjoy a gaming platform that is not only entertaining, but also protects your privacy to the highest security standards.

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